AMC Memberships: A Recurring Revenue Guide for Nepali Workshops

An AMC (Annual Maintenance Contract) is a membership a customer buys once a year for a discount on services, sometimes with a free visit or two included. For a workshop, it converts an unpredictable one-off customer into predictable, upfront revenue — and gives that customer a reason to come back to you instead of whoever's closest next time something breaks.

Why workshops bother with AMC at all

• Cash comes in upfront, once a year, instead of trickling in per visit
• A member has already decided you're their workshop — no comparison shopping next repair
• Predictable member volume makes it easier to plan staff and stock

Where it breaks down on paper or Excel

The mechanics are simple, but tracking them by hand isn't: who's a member, when does each membership expire, has this invoice actually earned its discount, and how many free visits does this customer have left? Missing any of that either costs the workshop money (a discount applied twice) or costs the customer trust (a discount that should have applied but didn't).

What a workshop management system should automate

Membership discounts should apply on the invoice automatically the moment a member's job card is billed — no one at the counter should have to remember who's a member and do the math by hand. The membership badge should print on the invoice, and free visits should decrement automatically instead of being tracked on a sticky note.

How MekanikMitra handles it

MekanikMitra's AMC feature sells annual plans with configurable discounts and free visits; the discount auto-applies on every invoice for a member and the membership badge prints on the PDF. It's part of the full feature set, available from the Free Forever plan upward. For the billing side, see our 13% VAT guide — AMC discounts apply before VAT is calculated.